Woon Ooi helps leaders, teams and organisations communicate, decide and perform when pressure is high and outcomes matter.

Across a 23-year career with Victoria Police—including 11 years within the Critical Incident Response Team—Woon served as a hostage negotiator, Tactical Commander and senior operational instructor. He contributed to more than 500 critical incidents and trained thousands of people in communication, leadership, negotiation, operational safety and tactical decision-making.

Woon served as Victoria Police’s State Subject Matter Expert in Defensive Tactics, providing specialist leadership and oversight to 124 Operational Safety and Tactics Training instructors. His expertise encompasses subject control, defensive tactics, firearms, tactical arrest options, operational safety and the integration of communication, decision-making and physical response.

Today, Woon translates this experience into practical frameworks for boardrooms, frontline environments and high-performing teams. His work combines clarity, empathy and disciplined action, helping people move from reaction to intention and from pressure to progress.

ENGAGE WOON FOR

• Keynote speaking
• Leadership and communication programs
• Executive and performance coaching
• Facilitation and team development
• Negotiation and conflict capability
• De-escalation and occupational violence management
• Subject control and defensive tactics
• Operational safety and tactical training

Mitchell Hunter helps frontline professionals and organisations build the judgement, confidence and practical capability required to operate safely and effectively under pressure.

Mitch brings extensive frontline experience across policing, specialist tactical operations and emergency response. During his Victoria Police career, he served within the Critical Incident Response Team, responding to and managing some of the state’s most complex and high-risk incidents.

Recognised for his operational skill and instructional capability, Mitch became one of CIRT’s first Combat Shooting Instructors. He later served within the CIRT Training Wing, contributing to specialist selection and intake programs and delivering continuation training to maintain the operational readiness of serving CIRT members.

Mitch is also a Defensive Tactics specialist and Brazilian Jiu-Jitsu Black Belt, bringing deep expertise in subject control, tactical decision-making and the practical integration of communication and physical response.

After leaving CIRT, Mitch joined Fire Rescue Victoria as a firefighter, broadening his experience across emergency response, incident management, teamwork and decision-making in dynamic environments.

Today, Mitch translates this cross-disciplinary experience into realistic, practical training that develops calm, capable and adaptable people—not simply technical skills. His facilitation combines operational credibility, sound judgement and an ability to prepare people for the situations in which their training matters most.

ENGAGE MITCH FOR

• Operational safety and tactical training
• Subject control and defensive tactics
• De-escalation and occupational violence management
• Critical-incident response and decision-making
• Scenario-based training and assessment
• Emergency preparedness and operational readiness
• Instructor development and continuation training
• Teamwork and performance under pressure

Jacqui Hawkins helps accomplished people reconnect with themselves, turn experience into wisdom and approach what comes next with greater clarity and courage.

Across a 25-year legal career—including a decade as a Victorian coroner and service as Deputy State Coroner—Jacqui presided over complex and high-profile inquests, working under intense responsibility, scrutiny and sustained exposure to tragedy.

Her work required disciplined curiosity: looking beneath the obvious, resisting premature conclusions, asking what had not yet been asked and identifying not only what happened, but what better could look like.

After turning that same investigative lens towards her own life, Jacqui left the career she had spent decades building and began a profound process of reinvention. Today, she brings together lived experience, curiosity, insight and coaching to help others navigate achievement, identity, transition and purpose.

ENGAGE JACQUI FOR

• Keynote speaking
• Executive and transformational coaching
• Leadership and wellbeing programs
• Women’s leadership and midlife reinvention
• Curiosity, wisdom and decision-making
• Facilitated conversations and workshops

Michelle Hunter helps founders and growing organisations build the strategy, systems and operational capability required to scale with confidence.

She has an exceptional ability to see what a business will need next—often before its founder knows that need exists—and then turn vision and ambition into the structures, processes and disciplined execution that make sustainable growth possible.

At Studio Evolution, Michelle helped transform a coaching business into a seven-figure organisation supporting thousands of studio owners and businesses to grow. Her contribution to the organisation’s strategy, operations, brand, programs and expansion was so significant that she she became Partner and Co-CEO.

At Virtus Consulting Group, Michelle has been instrumental in building the operational foundations behind the business. Her work spans business strategy, growth planning, brand development, systems implementation, program delivery, client experience, team capability and the processes required to move an organisation beyond dependence on its founder.

Michelle combines strategic foresight with practical execution. She doesn’t simply advise businesses on what they should do—she helps create the operating environment, accountability and momentum required to make it happen.

Her particular strength lies in supporting ambitious founders and organisations at the point where passion and effort are no longer enough. She helps them move from reactive growth to deliberate scale, building businesses that can expand without sacrificing quality, purpose or the people behind them.

ENGAGE MICHELLE FOR

• Business growth and scale strategy
• Founder and executive advisory
• Operational strategy and systems design
• Organisational structure and role clarity
• Business process development and optimisation
• Brand, market and client-experience strategy
• Program and service-delivery design
• Team capability, delegation and accountability
• Growth readiness and implementation planning
• Strategic projects and business transformation

Ben Williamson helps high-performing leaders, parents and professionals name what they are actually carrying and interrupt the patterns that determine their results at work, on the field and at home.

He brings a rare combination of experience as a human performance speaker, mindset coach, former AFL broadcaster and high-risk frontline operations leader. It gives him both lived authority and scientific grounding in how people perform, collapse and recover under pressure.

At the Australian Border Force, Ben served as a Maritime Operations Manager and High-Risk Enforcement Specialist, leading complex, time-critical operations across language barriers, cultural divides and extreme resource constraints. Qualified at Group Command Level, he coordinated real-time tactical interventions that required not just strategy, but deep emotional regulation and human intelligence.

His professional journey spans the commentary box, the border operations command room and the boardroom. That background is not incidental to his speaking work. It is the foundation of it.

Ben works in a space most speakers won’t go: the chronic, cumulative pressure building quietly inside high-performing parents and professionals long before anyone notices. He shows people how that pressure follows them home, and how the stories they tell themselves under stress are quietly costing them results.

His message is that presence, not expertise, is now the greatest competitive edge, and that leaders can reclaim their capacity to be genuinely human with the people who need it most.

ENGAGE BEN FOR

• How AI is reshaping leadership and identity
• What chronic pressure steals from leaders and parents
• Presence as the greatest competitive edge
• Reclaiming your capacity to be genuinely human with the people who need it most
• The stories high performers tell themselves under pressure, and why they cost results
• How chronic pressure and secondary trauma follow high performers home
• How to stop accumulated stress from determining who shows up at home